What You Must Know
For every good move that someone experiences in dealing with the moving industry, there is at least one lousy move someone will experience. Most bad moves are due to the lack of knowledge of the rights that you’re given during your move.
All moving companies that you consider assisting you with your move should provide you with a booklet about ‘Moving Advice,’ created by the Innovation, Science and Economic Development Canada.
Once you can, please read it in its entirety. You’ll learn what types of insurance a mover can cover, what you can do to limit a mover’s liability of your belongings, the difference between a binding estimate and a non-binding estimate and much more.
Movers can provide you with two types of moving insurance: Full Value Protection or Release Value of 60 Cents per Pound for Article. These insurances are very different and can lead to dispute once the move is over if you confuse the two.
There are notorious reports of moving companies overcharging people once the movers arrive. There are reasons for that, some good, some bad. The moving company that’s selected must inform you of acceptable forms of payment at the drop-off point when the mover prepares an estimate for you. If you and your mover are operating under a non-binding contract, you could pay much more than your original estimate. Before anything is done between you and your mover, make sure the agreement and terms you agreed to are binding quotes. The binding quote will limit any illegal activity that the mover might perpetuate.
When people are overcharged by a mover when it’s time to unload a person’s belongings will cause the person to be angry and seek legal action. However, they may think the Federal Motor Carrier Safety Administration can assist them in this venture, the sad news that’s incorrect.
The Government of Canada does not have the capabilities to assist you and file a court injunction against the moving company you chose. However, if you read the Moving Checklist, you will know that you have limited time to file a claim against the moving company you used for any damages or losses you experienced throughout the move. Once the time limit has passed, the moving company is no longer required to acknowledge your claim.
Before you Move
Make sure you read the booklet created by the Government of Canada, front to back. There are more items in the book that aren’t mentioned here, such as requirements that the order of service must contain and the requirements for the Bill of Lading. There is also important information about the delivery receipt.