If you are thinking about moving, you probably noticed that there are hundreds of Canadian movers to choose from… But which one is the right moving company for you? Let’s dig in so we can help you find the right mover for your needs.
Independent movers vs a Multi-location moving company
Perhaps the first thing to figure out is whether you would like to move with a small, independent moving company or a larger, multi-location mover. The best way to start your research is to start looking at the size of your home or the distance between locations in mind. If you are moving to a house with several bedrooms and a family with kids, you will probably want to book with a larger moving company that can service larger moves. However, if you are moving to a condo and live by yourself, a smaller, independent mover could fit your moving needs.
Hourly Rates vs Promised Prices
Have you considered choosing a “fixed” or “Promised” rate option? Unfortunately, most movers charge by the hour, and you are paying for the move from when your movers leave the yard to when they get back, including smoke breaks, heavy traffic, trains passing by, and the one guy who is just tired since the morning… Does it ring a bell? Why leave it to the moving company until the last minute to tell you how much your move “is going to” cost when you can get Promised Prices from our reputable independent moving company, Simple Moves? You will know before the move how much you will have to pay, and you can decide whether that works for you before you move!
Full service vs Moving only
Another factor to consider is whether you plan to request a lot of moving services from your moving company or if you plan to do almost everything yourself. Some people prefer to pack their items, dismantle their beds, and have everything ready. Others might prefer using packing services and having the beds taken apart, the wardrobe boxes loaded for them, and everything organized nicely at the new home. Whichever way you prefer, ensure you have the right company to tackle your moving needs. Simple Moves provides complimentary wardrobe boxes, dismantles your beds and reassembles them for you and offers packing services before moving. Also, check out: The Economics of Using a Moving Company vs DIY(Opens in a new browser tab)
Quality vs Speed
This question comes down to your level of worrying about your furniture. Some movers will not want to wrap your furniture and will want to move everything quickly out the door. That’s certainly one way to move, but focusing only on transporting the furniture as fast as possible can lead to damage and a bad experience for the Client. Qualified, trained movers are the better way to go! What type of move would you prefer? Seeing your uncovered furniture stacked in the truck and worrying about your brand new sofa’s corners, table legs, etc.? Or the one where you see the movers wrapping your precious belongings carefully and protecting your home with floor protectors and rail padding? The moving day is always important for the Client and the movers at Simple Moves, who will be happy to serve you. Also, check out Moving Price vs Quality(Opens in a new browser tab)
Lots of moving company reviews vs Very little online activity.
For most people planning to move, finding the moving company that would take care of their needs in the best way could seem a bit complicated and unclear. Since we live in a world driven by interconnected networks, it is not easy to make the right choice when looking for moving companies. However, there is one tool which can pretty easily save a customer from this burden. You probably already guessed it – it’s the internet. Reviews left by other customers are perfect to steer in the right direction. People in the same situation can share their fears, surprises, feelings, and experiences with others. These small first steps can help you make the best move of your life, and it is a good idea to invest some time in it. Simple Moves & Storage are currently at 98% on the HomeStars site – be sure to check out the reviews there! Each and everyone is different. Moving around Vancouver, Toronto and Calgary, moving and storing, moving from one, two, three, four, and five-bedroom homes – contact Simple Moves & Storage and your specific needs will be taken care of. Also, check out: Here’s How You Can Take The Stress Out Of Long-Distance Moves(Opens in a new browser tab)
Over-the-phone Quotes vs Visual Consultations
Over-the-phone quotes are common, and the reason for that is clear – it takes only a few minutes to get a quote via phone, which should make choosing a moving company much easier. However, many Clients miss out on the opportunity to participate in the visual consultation. Consultations are free and take only about an hour, but Clients often neglect the benefits. Over-the-phone quotes are just one piece of information, and since every move is different, why are the quality, the preparations, and insurance taken out of the equation? Moving requires planning and attention – this is what Simple Moves & Storage excels in with the company’s in-person consultations. Here, the Clients can discuss their needs with their Move Consultant for the move to be planned and completed as smoothly as possible.
Let your local Simple Moves & Storage moving company help you
Moving is always a little stressful since it means change, but as Albert Einstein said, “Nothing happens unless something moves.” So, let the professional and friendly movers at Simple Moves welcome you to a move with minimized stress. Also, check out: Get Moving Quotes(Opens in a new browser tab)
Red Flags to Watch for When Hiring Movers in 2026
The moving industry in Canada has its share of unreliable operators, and knowing the warning signs can save you thousands of dollars and significant stress. Be wary of any company that provides a quote over the phone without seeing your belongings — either through an in-home visit or a detailed video survey. Unusually low estimates are often bait-and-switch tactics where the final bill balloons on moving day with hidden fees.
Other red flags include companies that demand a large cash deposit upfront, lack a physical business address, have no online reviews or only generic five-star reviews, or refuse to provide a written contract. A legitimate full-service moving company will be transparent about pricing, provide clear documentation, and welcome your questions about their process and insurance coverage.
Essential Questions to Ask Before Hiring a Moving Company
Arm yourself with the right questions during the quote process. Ask how long the company has been in business and whether they use their own trucks and employees or subcontract to third parties. Inquire about their insurance coverage — what is included in the base rate and what additional protection is available for high-value items.
Ask about their cancellation and rescheduling policies, how they handle damage claims, and what happens if the move takes longer than estimated. Request references from recent customers or check verified review platforms. A company that answers these questions confidently and transparently is one that takes their reputation seriously. Companies that dodge questions or pressure you into signing immediately should be avoided.
Full-Service Moving vs. DIY: Making the Right Choice
Canadians face a fundamental choice when moving: hire professionals or do it yourself. DIY moves using rental trucks seem cheaper on paper, but the hidden costs add up quickly — truck rental fees, fuel, insurance, packing materials, pizza and drinks for friends who help, plus the risk of injury or property damage without professional handling.
A full-service move includes professional movers, proper equipment (dollies, straps, blankets, and ramps), a truck sized appropriately for your load, and insurance coverage. For most households, the price difference between full-service and DIY is smaller than expected once all costs are factored in, and the time savings and reduced stress make professional movers the better value. For smaller moves, professional help is even more affordable and prevents the common injuries that occur when untrained people try to move heavy furniture.
Understanding Moving Estimates and Pricing Models
Moving companies in Canada typically offer one of three estimate types: non-binding, binding, and not-to-exceed. A non-binding estimate is the company’s best guess — the actual cost may be higher or lower. A binding estimate locks in the price based on the inventory listed, though additional items or services will cost extra. A not-to-exceed estimate caps the maximum price while allowing for a lower final cost if the move is less complex than expected.
Most local movers in Metro Vancouver charge by the hour with a minimum number of hours. Rates typically include a truck and a set crew size. In 2026, expect hourly rates between $140 and $200 for a two-person crew with a truck for local moves. Long-distance moves are usually priced by weight and distance. Always get at least three estimates and compare them carefully — the cheapest option is rarely the best value.
Verifying a Moving Company’s Credentials in Canada
In British Columbia, moving companies must hold a valid business licence for the municipalities they operate in. Check the Better Business Bureau for complaints and resolution history. Google the company name followed by “complaints” or “reviews” to find honest customer feedback beyond what appears on the company’s own website.
Ask for proof of insurance — specifically, cargo liability insurance that covers your belongings during transit and general liability insurance that covers damage to property (walls, floors, door frames) during the move. A professional mover will readily provide certificates of insurance upon request. If a company hesitates or claims they “don’t need insurance,” walk away immediately.
Frequently Asked Questions About Choosing a Moving Company
How many moving quotes should I get before deciding?
Get at least three quotes from different companies. This gives you a realistic range of pricing and lets you compare the professionalism and transparency of each company’s quote process.
Is the cheapest moving company always a bad choice?
Not always, but significantly lower prices are a warning sign. The cheapest quote may reflect inexperienced workers, inadequate insurance, hidden fees, or subcontracted labour. Compare value, not just price — consider insurance, reviews, equipment quality, and transparency.
Should I tip my movers in addition to the quoted price?
Tipping is customary but not required in Canada. Most satisfied customers tip $20 to $50 per mover for a half-day move. The quoted price covers the service; a tip recognizes exceptional effort from the crew.
What should I do if my belongings are damaged during the move?
Document the damage with photos immediately upon delivery. Note the damage on the delivery receipt before signing. File a claim with the moving company within the timeframe specified in your contract. A reputable company will have a clear claims process and respond promptly.
Choose the movers Vancouver trusts. Simple Moves provides full-service relocations with transparent pricing, professional crews, and comprehensive insurance. Call (604) 398-4680 or get your free quote today.
Get a Free Moving Quote From Simple Moves
Simple Moves is a full-service moving company serving Metro Vancouver, the Fraser Valley, and all of British Columbia. We provide the experienced movers and the trucks — you do not need to rent a vehicle or recruit friends. Whether you are moving across the street or across the province, we make every move simple.
Call (604) 398-4680 or request a free quote online today.